The care of your home along with your privacy and security are our number one concern. All keys and security alarm codes will be assigned unique codes protecting your address and identity. All keys and codes will secured in a locked safe when not being used. For new customers an initial meeting is required to go over insurance obligations as well as identify main shut off locations for water and electricity.
Homeowners will receive time stamped photos via email or text during every visit to the property. A checklist will be completed with every visit and will be available upon request.
If a problem is detected requiring immediate attention the homeowner will be contacted by phone, email or text for instructions on how to proceed. If the homeowner cannot be reached Vancouver Home Check will arrange for maintenance or repair from a qualified professional contractor. Unless directed otherwise by the homeowner Vancouver Home Check will remain on site while all repair or maintenance work is completed at a rate of $40 per hour.
You may cancel your contract at any time within five days of commencement date. A written and signed notification with the homeowners name and address is required for cancellation.
Phone: 604-880-6251
Email: rene@vancouverhomecheck.ca
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